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Fitbit Versa not receiving text notifications

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‎01-12-2020 17:25

‎01-12-2020 17:25

I have tried all the steps to solve issue . I have turned notifications off and restarted  phone, then turned notifications back on. I have turned bluetooth off and restarted. My app is up to date   I have restarted versa many times. All notifications are on watch and phone and app. I do not know what else to try . When I turn off versa only way to get it back on is to hold all 3 buttons for 15secs or so . That is weird to me as well . I am receiving social media notifications and calls. Just not text. Help!!

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‎01-12-2020 17:32 - edited ‎01-12-2020 17:37

‎01-12-2020 17:32 - edited ‎01-12-2020 17:37

Hi @anp.1411 , since you do not mention the phone you're using, which should be mandatory for these kind of questions, we're not able to help you the best way we want/try too. This is not personally meant, but in general. With these kind of problems, it's for us necessary to know whether you use an iPhone or an Android device and also the type. Regards kuzibri

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‎01-12-2020 18:17

‎01-12-2020 18:17

Sorry!! Samsung s10+

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