My husband purchased me a Fitbit Versa for a Christmas present which I dearly love. I still have my Fitbit charge that I use to work in outside and have saved my Fitbit Versa for just wearing in the house and when I go out to the stores. Just take good care of it. When I called to get help with getting it to work. I did not get much help at all. Which disappointed me. I was given a discount to purchase another one but I am not going to purchase another Fitbit Versa do to the fact that my Fitbit charge still works after several years. But the whole reason I loved my Fitbit versa is of being able to answer calls and all the extra it has on it. I do realize it is seven months past the warranty date but I still feel I could have gotten more assistance than just purchase another one. I have purchased Fitbits for our grandchildren and my daughter has one and my friends. And we compete on who gets the most steps and exercise. I was able to loose thirty pounds with my Fitbit plus the enjoyment of family fun together. Just am disappointed in the response that I received. The person that I spoke with ask did you clean it with alcohol and cotton, did you try to reboot things I had already done. But just disappointed as I said, before because I felt since I chose the Fitbit versa over an apple I watch due to the fact that my family and friends can still compete and have family even during these difficult times. When we can't be together as a family. Feeling let down.
Moderator edit: subject updated for clarity
