help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Versa not tracking calories

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-19-2022 00:57

‎01-19-2022 00:57

My Fitbit does not accurately show calories burned. I can do a 50 minute workout where my heart rate is in cardio and peak, but my fitbit claims i have only burned 75 calories, but then do a small 15 minute walk where i am in the 'below zones' and have burned 56 calories.  I have tried resetting it numerous times with no luck.  

Best Answer
Labels:
1 REPLY 1

‎01-19-2022 07:02

‎01-19-2022 07:02

Assuming your are relying on exercise auto-recognition, for your 50 minute workout, check the workout log for the length of the workout.  It could be it did not count the whole time of the workout.  If that is the case, you can be sure the full time of workout counts by using the Exercise App rather than relying on auto-recognition of exercise.

See How do I track my workouts with my Fitbit device? 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes