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Fitbit Versa not turning on

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‎09-22-2020 20:31

‎09-22-2020 20:31

I went to charge my versa tonight and the screen was black. I thought maybe the battery died and just needed to charge and it would be good. It has now been on my charger for over 2 hours and it still won't come on. I have looked at other posts and have tried all the options (cleaning sensors on both parts, using a different usb port, etc). I don't know what else to try. 

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‎09-22-2020 20:51

‎09-22-2020 20:51

Look at the 4 copper dots on the back. Does one of them look damaged? This is the same thing that's going on with me...

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‎09-23-2020 05:00

In response to Shantelpittyma

‎09-23-2020 05:00

I looked at those and none of them seemed damaged to me. I also looked and the 4 on the charger and those don’t seem damaged either. I left my Fitbit on the charger all night and it still has nothing.

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‎09-23-2020 07:21

In response to Shantelpittyma

‎09-23-2020 07:21

The battery is charged but still not turning on. And yes, one of the four copper dots is blinking. What do I do?

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