help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Versa not vibrating at all

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-15-2019 17:55

‎04-15-2019 17:55

I have had my Fitbit Versa since Christmas. It has been great, but in the last week or so it has stopped vibrating altogether. I've checked online and it seems I'm not the only one having this problem. Its not even been 4 months and it seems that this is a mechanical issue rather than something wrong with the sync between the watch and my phone. One person I read about had to contact Fitbit who sent him a replacement. Can anyone give me advice what to do please? 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎04-16-2019 01:29

‎04-16-2019 01:29

Hi @ColinMc01 It may be a glitch so restart ir several times. If this doesnt get it vibrating again, it is probably the vibration motor , so come back here for further help.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎04-17-2019 09:35

In response to NellyG

‎04-17-2019 09:35

@ColinMc01 Welcome to our Fitbit Community! Regarding the vibration issues that your Versa is experiencing, I was able to get in touch with our Support team and was told that they contacted you via email recently. Please review your email account in order to follow up and let me know the outcome.

 

Thank you for your help my friend @NellyG!

 

Looking forward to your response! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes