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Fitbit Versa only receiving calls

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‎10-19-2019 12:27 - last edited on ‎11-01-2022 12:34 by Moderator Alum

‎10-19-2019 12:27 - last edited on ‎11-01-2022 12:34 by Moderator Alum

I just got a Versa and went through all the steps but I am only getting calls not msgs. It says a restart to the phone is needed which I done numerous times. I can't actually restart my phone only reboot which I would assume is the same but the fact I am receiving calls should mean I set it up right I think

 

 

Moderator edit: format

 

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3 REPLIES 3

‎10-19-2019 13:45

‎10-19-2019 13:45

Hi @Cos1 , if you are using by nay chance and iPhone and upgraded to iOS 13, see the message on top of the Customer Support Site. Regards kuzibri

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‎10-19-2019 13:48

In response to SunsetRunner

‎10-19-2019 13:48

Im using android so it shouldn't affect me but I was onto chat and they said that it is a possibility 

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‎10-19-2019 13:52

‎10-19-2019 13:52

Make sure message permissions are turned on in the android application settings for the Fitbit app and that you have set a default message receiving app.  

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