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Fitbit Versa touch screen not working

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‎01-17-2019 20:22 - last edited on ‎11-10-2021 16:54 by Moderator Alum

‎01-17-2019 20:22 - last edited on ‎11-10-2021 16:54 by Moderator Alum

Hi ive had my Fitbit Versa since septmeber i havent had a problem with it till now, last night it went fully dead so put it on charge and when i got it off charge to wear i noticed the touch screen wasnt working, any ideas on how to fix it or qhat i need to do to get it fixed??? 

 

Thanks 😊

 

 

Moderator edit: format

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‎01-17-2019 21:25

‎01-17-2019 21:25

@Bethmargaretlow Is the tracker still ON? Is the screen dark or simply not responding? Are the sensor lights blinking? Is the tracker syncing? When was the last sync (you can check it in your fitbit mobile app, just tap on the versa icon and scroll down to the sync section)? Have you tried rebooting your tracker several times by pressing and holding the left and bottom right buttons until fitbit logo flashes?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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