09-25-2018 08:42
09-25-2018 08:42
I've purchased at least 10 Fitbit devices for my family and me through the years. I've had issues from time to time, but this Versa has to be the absolute worst Fitbit yet. It looks nice, it's water proof, and shows promise, but it will not stay connected to my iphone. I've searched through these forums and see that this is a very common issue with the Versa (and has been for some time now). I've spent countless hours trying to get it to work and am completely fed up. I'd like to return the thing and go back to my Blaze, but am outside of my 45 day satisfaction period. What a waste of money - I guess I'll go ahead and order an Apple Watch, at least it will work! No more Fitbits for me.
09-25-2018 08:48
09-25-2018 08:48
That's weird, I got a Versa a month ago, and I used to have an iPhone, and they work great. But now I have a Huawei and I'm having troubles with the app 😞
09-25-2018 11:59
09-25-2018 11:59
I will add that since I am constantly losing connection with my iPhone, I have figured out the best way to reconnect (though, admittedly, it doesn't stick for long). I've tried restarting the iphone and the Versa, turning off Bluetooth and then back on, and reinstalling the Fitbit app to no avail. The best way to get everything working (for a day or so) is to go into the Fitbit app, remove the Versa, and then add the Versa again. Doing this usually gets everything working again, at least until the next disconnect. The bottom line is the watch does not work as it should; there is no reason for a user to have to constantly remove and add the watch for it to work. I'd feel much better if someone from Fitbit would admit that it is a known issue and they are working on correcting it, but I haven't seen that from searching the forums (though I do see plenty of connection problems posted from Versa owners).
09-25-2018 12:51
09-25-2018 12:51
What can I say… maybe just: really strange! I have received my Versa in April, have used it with iPhone 6S Plus, iPhone 7 and now iPhone 8 with no such issues.
09-25-2018 15:02
09-25-2018 15:02
I strongly agree that versa is an immature product, Its like beta version