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Fitbit Versa won't sync since last update

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‎08-07-2019 06:24 - last edited on ‎08-09-2019 16:01 by

‎08-07-2019 06:24 - last edited on ‎08-09-2019 16:01 by

I have to continually shut both my phone LG G6 and my fitbit off. I have also deleted and reloaded the fitbit app. I need to do this every couple of days. 

 

 

Moderator edit: subject for clarity

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‎08-09-2019 16:01

‎08-09-2019 16:01

Welcome to the Fitbit Community @Lynn1963. I am sorry for the delayed response.  

 

I appreciate your participation in the Forums and sharing the difficulty you're having with syncing your Fitbit Versa with your LG G6 phone. I appreciate your efforts to resolve the issue. You can find the complete troubleshooting steps here. Upon checking with our Support team, I was told that you have already contacted them and that they were able to assist you with this matter. Thank you for your time and efforts.

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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