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Fitbit Versa won't turn on

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‎03-13-2019 12:58 - last edited on ‎03-14-2019 07:44 by Moderator Alum

‎03-13-2019 12:58 - last edited on ‎03-14-2019 07:44 by Moderator Alum

My fitbit versa won't turn on, I've charged it and restarted it but it just wont turn of, it charged to about 15-20% and then it stopped and just died

 

Moderator Edit: Clarified Subject.

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‎03-14-2019 07:46

‎03-14-2019 07:46

Hello @Hb044, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. I would also like to thank you for having tried to troubleshoot this situation prior to contact us. At this moment, I've contacted our Support team on your behalf to look into this issue further and provide you with some options. Please keep an eye on your email inbox for further instructions.

In case you need anything else, please feel free to reply as well. Happy stepping. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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