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Fitbit Versa won't turn on

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‎03-13-2019 13:29 - last edited on ‎03-14-2019 08:21 by Fitbit Moderator

‎03-13-2019 13:29 - last edited on ‎03-14-2019 08:21 by Fitbit Moderator

My fitbit died and I put it on the charger for the night and this morning went to put it on but it won't come on. The green light on the back will blink but nothing else happens. I looked it up online and it told me to hold down all 3 buttons but that didn't work. I have only had it for a couple months.... Help me! !

 

 

Moderator edit: Clarified subject & Label

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‎03-14-2019 08:15

‎03-14-2019 08:15

Welcome to the Forums @Emma2530.

 

Thanks for sharing everything you have tried to get your Versa to work. I will be moving this thread to the Versa boards as it is better suited for it.

 

Our support team will be getting in touch with you about this situation. Be sure to keep an eye on your inbox, and also your trash and spam folders in case it is filtered over there. They will be more than happy to help you.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

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