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Fitbit Versa won't turn on

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‎04-06-2019 07:32 - last edited on ‎04-08-2019 08:55 by Fitbit Moderator

‎04-06-2019 07:32 - last edited on ‎04-08-2019 08:55 by Fitbit Moderator

My Versa just died, tried everything but nothing works. Really annoyed as brought it July 2018. Any advice please?

 

 

Moderator edit: updated subject for clarity

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‎04-06-2019 09:56

‎04-06-2019 09:56

Hi, if you've tried everything (restarting it multiple times in a row - FR, etc) and nothing worked, it's time to contact Customer Support. 

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‎04-08-2019 08:54

In response to SunsetRunner

‎04-08-2019 08:54

@Ivanka8219 It's great to see you in our Fitbit Community! I'm sorry for the late response. However, I was able to get in touch with our Support team and was told that your case handled via email. Was a solution provided?

 

Thank you so much for your help @SunsetRunner!

 

Looking forward to your response! 😀 

JuanJo | Community Moderator

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