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Fitbit Versa won't turn on

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‎12-09-2019 11:50

‎12-09-2019 11:50

I was having trouble with my Versa not syncing with the app on iPhone. So from previous experience I thought I would restart the tracker. I turned it of and now it will not turn on at all .

 

Any fixes for this?

Thanks

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‎12-10-2019 04:09

‎12-10-2019 04:09

@MarcD., welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it didn't turn on after restarting it.

 

Please let me know if your watch vibrates when you put it on the charger. If it doesn't vibrate, please try the troubleshooting steps that are listed in this help article. After this, charge your Versa for 2-3 hours and see if it comes back to life.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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