help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Versa

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-20-2019 06:42

‎08-20-2019 06:42

Anybody else have issues with their Fitbit Versa?  They have sent me 2 replacements (not even new, refurbished) and now this one is not working and they said I can buy another one for 25% off!  I had the Fitbit Charge before this and thought I was upgrading to a better unit....

 

 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎08-22-2019 19:37

‎08-22-2019 19:37

Welcome to the Fitbit Community @iluvfitness. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing your experience with the Fitbit Versa and Customer Support. I am sure they tried to help you in the best possible manner, each case is reviewed individually and a solution that's being provided is based on the Fitbit Warranty. I understand how you are feeling as you have been a Fitbit customer for a long time; however, we as any other company have policies to follow through. Thank you for your feedback, we're constantly working on improving our devices and user experiences, and your comments are always welcome. 

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes