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Fitbit Wallet not working Versa 2

‎03-23-2024 06:44 - last edited on ‎04-15-2024 06:28 by Fitbit Moderator

‎03-23-2024 06:44 - last edited on ‎04-15-2024 06:28 by Fitbit Moderator

I am having trouble loading my credit cards onto the wallet to use Fitbit pay. I get to this screen and it won’t go any further. I’ve updated everything and my watch syncs perfectly fine with my phone. 

IMG_2792.jpeg

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‎04-15-2024 06:26

‎04-15-2024 06:26

Hello there @Ashlu, welcome to the Fitbit Community. 

Thanks for bringing this to our attention and for confirming that you already tried a few troubleshooting steps.

I've been informed that you were able to get in touch with the Customer Support team for further assistance with this. In this case, they will let you know how to proceed.

 

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