Fitbit app not working

[KDolezal]

As of the past 2 days, the only way I can access my fitbit app is if i completely restart my phone. After the first 2 times it became annoying, but EVERY SINGLE TIME now is ridiculous! My Versa has a hard time syncing too but restarting my phone helps. I've had my watch & app since Feb 2019 and just started having issues. What gives?! Updates are all current as well.

[Rich_Laue]

Sorry @KDolezal your asking about your Fitbit app on some unknown phone and posting in the Versa hardware board. May I ask what device the Fitbit app is on? 

[KDolezal]

Sorry, I have a Samsung S9.

[Mdecillis]

I have had the same problem with my app. I have uninstalled it and reinstalled it I have to shut down my Fitbit Versa constantly trying to see if it will sync with my app but it never does for the past week it is very frustrating. I constantly get a notification on my phone that says the Fitbit app is not working. I have an LG

[KDolezal]

@Rich_Laue  My apologies. I have a Samsung S9. I ended up doing a 'force stop' on the app and that has seemed to do it...for now anyway. My Versa is syncing like it used to again and I haven't had to restart my phone to gain access to the app.

[Rich_Laue]

Through the years @KDolezal users have found steps that help fix a sync issue. 

Some of these steps pertain to only one operating system. And won't work on the other one. 

On Android a forced shutdown of the app has helped many sync problems. 

[Mdecillis]

Same error all day long!

 Force stop isn't helping