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Fitbit app won't synch with Versa 2

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‎08-09-2023 23:41 - last edited on ‎08-10-2023 17:16 by Fitbit Moderator

‎08-09-2023 23:41 - last edited on ‎08-10-2023 17:16 by Fitbit Moderator

I have a versa 2 which is working fine. However for several months, probably since I stupidly switched from Fitbit login to Google, the app no longer synchs with the tracker unless I force the FB logo in the tracker. It won't connect with Bluetooth at home through my phone, no idea why. It's just frustrating that I have to do this rather than the app synching withe the pull down refresh as it should

Moderator edit:  updated subject for clarity

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‎08-10-2023 17:17

‎08-10-2023 17:17

@Loobylou12 , A warm welcome to the Community! Thank you for your message and efforts. 

Have you tried the steps and tips here? Why won't my Fitbit device sync?

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎08-14-2023 23:56

In response to JuanFitbit

‎08-14-2023 23:56

Sorry that doesn't work
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