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Fitbit ‘flower’ clock face not available

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‎07-09-2019 00:45

‎07-09-2019 00:45

I have the versa and a new flower clock face has been added to the app by Fitbit but when I try to download it, it says it cannot be installed on device? 

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‎07-11-2019 17:26

‎07-11-2019 17:26

It's great to see you in the Fitbit Community @Tf85. Sorry for the delayed response.

 

I regret to hear that you are having difficulties to install the Flower clock face on your Fitbit Versa. Thank you for the information. Our team is aware of this problem and is working to identify a resolution as quickly as possible. 

Sorry for any trouble. Your patience is highly appreciated and we'll look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.

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