help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit/iPhone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-13-2018 00:12

‎10-13-2018 00:12

For some reason my Fitbit isn’t connecting to my iPhone.. is there something I can do? I’m not very good with technology...

Best Answer
0 Votes
2 REPLIES 2

‎10-13-2018 01:10

‎10-13-2018 01:10

You could try restarting your phone and then restarting your Versa by:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

The restart does no harm and can sort out all sorts of issues.

Best Answer
0 Votes

‎10-13-2018 15:55

‎10-13-2018 15:55

Had wanted a Versa and was so excited! I bought it 3 hours ago and already have it packed back up to take back to the store. No quick reply (not communicated well at all) for iPhone, no Spotify, alerts are totally spotty — what a disappointment. Returning it and getting an Apple Watch — 

Best Answer
0 Votes