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Fitbit issues after the update

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‎08-13-2019 04:37 - last edited on ‎08-18-2019 17:05 by

‎08-13-2019 04:37 - last edited on ‎08-18-2019 17:05 by

Fitbit could atleast notify us that this update didnt work as planned and what the ETA is to get us ALL back working properly.  Nothing on their FB page or no email saying Jack.  Frustrating!!

 

 

Moderator edit: subject for clarity

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‎08-18-2019 17:04

‎08-18-2019 17:04

Welcome to the Fitbit Community @FitPatti. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing your feedback and suggestion regarding the latest update. I totally understand how you are feeling as you've started experiencing issues after this. Our team is always working on improving our devices and user experiences, and your comments are always welcome. If you could provide the details of the issues you're experiencing, I will be glad to investigate and help you resolve them. 

 

I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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