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Fitbit logo on Versa 3 Display

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‎01-07-2023 15:26 - last edited on ‎01-08-2023 17:57 by Moderator Alum

‎01-07-2023 15:26 - last edited on ‎01-08-2023 17:57 by Moderator Alum

hi, I have had my versa 3 for less than a year now. All of a sudden it has been stuck on the logo screen. I have tried all the suggested techniques to restart but am having no luck as it hasn't worked. 

 

Please help.

 

Moderator Edit: Formatting and Clarified Subject

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‎01-08-2023 17:58 - last edited on ‎10-11-2024 09:10 by Fitbit Moderator

‎01-08-2023 17:58 - last edited on ‎10-11-2024 09:10 by Fitbit Moderator

Hi there @dharajbechra, it's great to see you around in the Community.

Thank you for the troubleshooting steps performed and the feedback. I'd recommend you follow these steps to restart your device.

You can try to change your clock face, if this fixes the issue, you can change it back to the original clock face. If you are using a third-party clock face, please switch to a Fitbit clock face and try the troubleshooting again.

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