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Fitbit not charging

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‎01-29-2019 13:53

‎01-29-2019 13:53

I charge my fitbit for 1 time and whend charge 2 time doesnt work !!! Help please

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‎01-29-2019 22:41

‎01-29-2019 22:41

@SunsetRunner are the sensor lights blinking? Is your Fitbit responsive? Does it turn on? Does it sync? Have you tried rebooting it by pressing and holding the left and bottom right buttons until Fitbit logo flashes? Have you tried rubbing charging port with alcohol and charging from USB ports on your computer?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎01-30-2019 09:04

In response to Marrrmaduke

‎01-30-2019 09:04

Hey @SunsetRunner, welcome to the Community! If your Versa is not charging, I suggest you to take a look the tips in this help article: Why isn't my battery charging? Let me know how it goes! 

 

Thanks for your help @Marrrmaduke! 

Heydy | Community Moderator, Fitbit
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