help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit not charging

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-29-2019 13:53

‎01-29-2019 13:53

I charge my fitbit for 1 time and whend charge 2 time doesnt work !!! Help please

Best Answer
0 Votes
2 REPLIES 2

‎01-29-2019 22:41

‎01-29-2019 22:41

@Andreea_1990 are the sensor lights blinking? Is your Fitbit responsive? Does it turn on? Does it sync? Have you tried rebooting it by pressing and holding the left and bottom right buttons until Fitbit logo flashes? Have you tried rubbing charging port with alcohol and charging from USB ports on your computer?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer
0 Votes

‎01-30-2019 09:04

In response to Marrrmaduke

‎01-30-2019 09:04

Hey @Andreea_1990, welcome to the Community! If your Versa is not charging, I suggest you to take a look the tips in this help article: Why isn't my battery charging? Let me know how it goes! 

 

Thanks for your help @Marrrmaduke! 

Heydy | Community Moderator, Fitbit
Best Answer