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Fitbit not tracking

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‎03-21-2020 04:52

‎03-21-2020 04:52

My fitbit despite using my phone, linked GPS tracking, mobile data etc is no longer tracking all my runs or shutting off completely after 0.5km. I have done a reset a couple times. Not sorted. 

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‎03-21-2020 16:06

‎03-21-2020 16:06

@Teresaprime By reset do you mean a factory reset or regular reboot? Have you tried disabling connected GPS for your workouts. This might be a software glitch. Weird...

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎03-21-2020 16:06

‎03-21-2020 16:06

@Teresaprime By reset do you mean a factory reset or regular reboot? Have you tried disabling connected GPS for your workouts. This might be a software glitch. Weird...

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎03-22-2020 06:55

In response to Marrrmaduke

‎03-22-2020 06:55

Hi

Have factory reset and now disabled GPS. It's tracking again!

Thank you

T
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‎03-22-2020 14:22

In response to Teresaprime

‎03-22-2020 14:22

@Teresaprime Awesome! 😄 Happy stepping! 😄

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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