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Fitbit pay add card error

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‎12-11-2022 17:50 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

‎12-11-2022 17:50 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

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I am trying to add my bank card to Fitbit pay, however, it stays on this page "Contacting issuer: This may take a few minutes" page for eternity. If I close the app, and try to add the card again, I get an error that the card is already added, but card is not found in Wallet. 
I then have to delete the card using the web dashboard. 

 

can you please let me know how to solve this?

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