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Fitbit returns australia

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‎01-05-2019 04:51

‎01-05-2019 04:51

My fitbit is about 2 1/2 months old and at this point not usable.  Have contacted customer support and supposedly been upgraded to a higher case. That was 4 days ago.  I am wanting to return my fitbit as I have had nothing but issues with it since I bought it.  My question is.  can I contact fitbit and have it sent back to them or do I have to return it to the store of purchase.  My store of purchase is 140km a way. I'm happy for a replacement doesn't have to be a refund.  My last 2 fitbit were great just seems to be the versa having so may issues. 

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‎01-05-2019 14:09

‎01-05-2019 14:09

With no idea of the stored return policy, I am unable to day if it can be returned to the store but this might be the easiest way.

You will find fitbits return policy linked below as "returns and warranty"

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