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Fitbit support feedback

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‎08-03-2018 05:26 - last edited on ‎08-05-2018 05:03 by Moderator Alum

‎08-03-2018 05:26 - last edited on ‎08-05-2018 05:03 by Moderator Alum

Is anyone else loosing faith in Fitbit? I have been on the phone four times now for an none functioning Versa & I have reached the end of my tether when I had to speak to a condescending associate today!

I think I will put the two month old unit in the bin and say goodbye to our long term relationship!

 

 

Moderator edit: subject for clarity

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‎08-05-2018 05:04 - last edited on ‎10-22-2025 06:04 by Fitbit Moderator

‎08-05-2018 05:04 - last edited on ‎10-22-2025 06:04 by Fitbit Moderator

It's great to have you here @Reg6.

I am sorry to hear about the issues you are experiencing with your Versa and appreciate the feedback provided about our support team. To better assist you, can you please tell me which is the problem you are having with your watch?

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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