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Fitbit versa 2 glitched out

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‎12-17-2022 11:21

‎12-17-2022 11:21

The pixels were all flashing grey white and black then it turned off and hasnt worked since, didnt hit it on anything + its supposedly waterproof, can anyone help?

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‎12-17-2022 11:31

‎12-17-2022 11:31

Hi @Antuhneh - something has probably gone rather wrong. Try

  • charging, if it gets hot stop immediately
  • when charged try a restart How do I restart my Fitbit device? 
  • in the Fitbit App see if it is syncing and the screen is just not working
  • just in case change the clock face, if it's syncing

You can chat via the Fitbit App, click profile photo, Help & Support, Contact Customer Support, they may aid you with a factory reset as a last attempt to fix it.

Author | ch, passion for improvement.

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