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Fitbit versa 2 logo keeps flashing

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‎05-02-2023 21:24

‎05-02-2023 21:24

Need help Fitbit Versa 2 keeps flashing the logo on and off. I have tried several times to reset it and it keeps flashing the logo. 

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‎05-03-2023 10:34 - last edited on ‎05-27-2024 12:00 by Fitbit Moderator

‎05-03-2023 10:34 - last edited on ‎05-27-2024 12:00 by Fitbit Moderator

Hi there, @Geoff1993. Welcome to the Community Forums. Thanks for the efforts and the steps you have already tried. 

Please keep in mind that this problem occurs because you performed a factory reset on your Fitbit without first unpairing it from your Fitbit Account and cellphone Bluetooth. Therefore, I would recommend that you follow the instructions given at the bottom of this paragraph:

  • Unpair your Versa from your phone's Bluetooth and also make sure it's no longer connect to your Fitbit app. 
  • Force quit the Fitbit app.
  • Turn off the Bluetooth.
  • Shut off your phone and turn it on after 1-2 minutes.
  • Turn on the Bluetooth.
  • Set up your Versa again.
  • If there is no connection, restart your Versa.

if you cannot get started with the Versa the reason is usually an absence of a requirement. You may read this article Why can't I set up my Fitbit device? 

If you continue having difficulties to update your Fitbit device, see Why can't I update my Fitbit device?

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