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Fitbit versa 2

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‎11-26-2019 14:34

‎11-26-2019 14:34

What do. I do when it says reset failed 
the screen was not responding to anything it was stuck on the face clock so I reset my Fitbit 

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‎11-26-2019 15:20 - edited ‎11-26-2019 15:22

‎11-26-2019 15:20 - edited ‎11-26-2019 15:22

Try a Factory Reset by swiping left to Settings, then About, and then Factory Reset.  I'm assuming the reset you referred to is a Restart.

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‎11-26-2019 15:24

In response to SunsetRunner

‎11-26-2019 15:24

How Can I do that when it’s stuck on reset failed 

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‎11-26-2019 15:29

In response to ENjoe

‎11-26-2019 15:29

You are right.  My bad!  Contact Customer Support.

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‎11-26-2019 15:29

‎11-26-2019 15:29

ive reset it a few times now All it says: Reset failed your data was not cleared. Please try again 

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‎11-26-2019 15:31

In response to SunsetRunner

‎11-26-2019 15:31

Yes it’s a bit irritating and I’m waiting for them to reply 

 

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