12-26-2022 16:14
12-26-2022 16:14
I am not please with the service I got from support. I sent pictures of my watch showing them how the face is coming off. Under the impression that they were sending me another one when she replied she was replacing nothing but the Fitbit not the bands. Then I get the email stating that they are only giving me 35% off, really. The face off. I am not happy. See photo below.
12-26-2022 16:35
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-26-2022 16:35
Was it still under warranty?
Best Answer12-27-2022 18:14
12-27-2022 18:14
I only had it a year. So, that’s what they do in a year. Really? Why pay that much money and it’s only going to last for a year. WOW! That’s a defect on Fitbit part.
Best Answer