Fitbit versa and syncing

[agardner]

I recently purchased the Versa and I noticed that I can't get it to sync.  I am unable to use certain apps on the device because I am unable to sync it with my iPhone 7.  Can someone please let me know how to fix?  

Thanks,

[KRajpal]

Did you tried rebooting both your watch and phone? It helps on many occasions when sync fails.

[agardner]

Just restarted phone.  How do I restart the watch?

[KRajpal]

Go to settings>About>Shut down and to restart just keep pressing the lower right key for few seconds

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@agardner wrote:

Just restarted phone.  How do I restart the watch?

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[agardner]

Thank you!  Trying this now. 

[agardner]

Restarting phone and watch seemed to fix it.  Thank you!  I can now see my sleep patterns.  In addition, the weather app is now working!  Thank you for your quick help 🙂

[NellyG]

This link will tell you how to restart

Restart your tracker