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Fitbit versa lite screen not responsive

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‎09-24-2019 10:20

‎09-24-2019 10:20

Its only 2 months old. It stopped working this morning. It still syncs to my phone and has tracked my steps this morning, but I can’t tap or swipe the screen. Ive tried holding the button and restarting it at least 5 times. It’s currently charging but it had over 50% battery. Help!!!!

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‎09-24-2019 11:56

‎09-24-2019 11:56

I've had my versa for 1.5 yrs.  It is out of warranty.  I called and they cannot fix it at all.  My screen does not respond, it now vibrates by itself I don't even have it on.  The only thing they offered was a 25% discount on a new one.  I am not going to spend $200+ on another one if they only last approximately 1.5 years.  I really liked my versa.  $200+ down the drain.  Not investing on another one if they only last this long not worth it.  

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