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Fitbit versa no touch screen

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‎01-14-2020 13:08

‎01-14-2020 13:08

I purchased my fitbit in September the touch screen is now not responding making it impossible to use my watch other than to just see the time. I have tried restarting it multiple times and still am unable to use the touch screen.

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‎01-14-2020 13:27

‎01-14-2020 13:27

They're gonna tell you to do a factory reset. If you're using a Versa Lite - DO NOT DO IT. On a regular versa, you might be ok. 

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