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Fitbit versa not tracking exercise accurately

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‎02-15-2019 01:39

‎02-15-2019 01:39

 My fitbit versa has incorrectly recorded my exercise this week. In particular two days. I walk the same route each morning which takes me 39-40 minutes. Which my fitbit seems to pick up initially. However when I go back into the app it then says 20 something minutes instead. After it initially has 39 minutes. It's rather odd and fustrating. 

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‎02-15-2019 14:26

‎02-15-2019 14:26

@ems293 Can you please post the screenshots of these exercises? Also, what's your Versa firmware version and Fitbit mobile app version. Just in case, I recommend rebooting your tracker several times by pressing and holding the left and bottom right buttons until fitbit logo appears.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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