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Fitbit versa touchscreen not responding

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‎12-30-2019 03:12

‎12-30-2019 03:12

My Fitbit versa touchscreen is not responding.

 

i have done a factory reset as suggested but it is not stuck on the setup menu as I can’t use the touchscreen to set up shortcuts etc 

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‎12-30-2019 07:06

‎12-30-2019 07:06

Contact Customer Support.

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