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Fitbit versa won’t receive notifications since update

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‎07-02-2019 15:34

‎07-02-2019 15:34

I have an iPhone 8plus and ever since the Fitbit software update I have not been able to receive any notifications from my phone on my Fitbit versa. I have tried factory resetting the watch, deleting app, removing device from Bluetooth settings and it now says it synced but still won’t get notifications.

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‎07-03-2019 13:23

‎07-03-2019 13:23

Welcome to the Fitbit Community @Joshb1107!

 

Thank you for sharing the details of the difficulty you're experiencing with receiving notifications from your iPhone 8 plus since the latest Fitbit software update. I appreciate your troubleshooting efforts. Usually a missing requirement is the cause and I recommend confirming the steps to set up notifications in this help article: How do I get notifications from my phone on my Fitbit device? Move on to the troubleshooting steps if the issue persists. 

 

Let me know how it goes! 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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