Fitbit wallet not connecting

[Chook78]

Fitbit Versa 2 when open wallet on watch it just has a circle of lines going around and card picture underneath. Go to app on phone, open wallet and it asks to set up. Start set up and the app can not find my Versa or just sits there on connecting for ages. Has this occurred to anyone? Have even tried to re-connect Versa. What do I do??

[Rich_Laue]

Hi @Chook78 does your Versa sync it's data with Fitbit? 

[Aejz]

Hi, I have the same issue. The watch is synced but if i open the wallet it either keeps loading for quite some time or immediately gives the "could not connect to server, please try again later" pop-up. 

I've already reconnecten the device to the app. Any further ideas?

[D_sez]

Same issue. Card is stored on phone but has loading circle and can't actually use it.

Then wallet on phone app says can't connect to Fitbit even though it syncs for everything else..

Has anyone resolved this issue yet?