help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Food Log not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-03-2019 18:40

‎09-03-2019 18:40

My food log on my app isn’t working. When I try to add any food and hit save it takes me back to the main screen with all my stats and doesn’t add any more. Tried following direction from other forums in regards to logging out and force quitting but it still isn’t working. Any thoughts? 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎09-06-2019 14:03

‎09-06-2019 14:03

Welcome to the Fitbit Community, @GiorgioAntonio. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the issue you're experiencing with logging food. Thank you for your troubleshooting efforts, I would like to confirm if your app is updated to the latest version? You can find the steps to update the app here. 

 

I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes

‎05-29-2022 01:10

In response to LiliyaFitbit

‎05-29-2022 01:10

Hi everyone,

I have a Fitbit Luxe, same issue here. Since the last Fitbit update the food log doesn't show any new logs. What I have tried from other forums:

  • Restart Fitbit luxe 
  • Uninstall-reinstall Fitbit app
  • Force stop and restart Fitbit app
  • Update Fitbit app (but no new updates available as it was updated 3 days ago)

Any other ideas? Thanks a lot in advance!

 

Best Answer