The app no longer supports GPS tracking for walks. If I start logging a walk, when I finish it the walk splits into two different logs. One initial walk with the correct workout information (calories burned, time walked, etc), then one additional walk hours into the future with the GPS data. Neither log is complete and both are lacking distance and pace information. This information is being registered though as I hear it announced during the walk. This ghost duplicate walk also adds to my weekly exercise and skews that information as well, basically rendering the exercise feature useless unless I just hope it auto recognizes my walks, but then the pace information is missing. This was an extremely useful feature. Is there a fix?
Photos for context...
The duplicate walk, which has skewed my exercise for the week being 2+ hours even though it should only have been one:
The future walk with no exercise data, which as you can see is set in the future as the current time on my phone is 5:14 but the walk occurred “today at 7:51pm”:
What my walk data used to look like (minus the stickers lol):
Best Answer
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
@AmandaBatt This is so bizarre. How do you start your walk? The first one with data seems to be auto-tracked... Do you start the workout on your Versa or within fitbit mobile app? A few additional questions:
- do you have Versa or Versa 2
- what's your phone model and OS
- which Versa's firmware are you running
- Fitbit mobile app version
- does your tracker sync without issues?
Best Answer