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Get active server error for more than three days-Versa 2

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‎07-03-2021 10:46 - last edited on ‎07-05-2021 16:21 by Fitbit Moderator

‎07-03-2021 10:46 - last edited on ‎07-05-2021 16:21 by Fitbit Moderator

Get Active. There has been a service error with this for three days now therefore not allowing me to check my challenge. Is this likely to continue?

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎07-05-2021 16:20

‎07-05-2021 16:20

Thank you for visiting the Fitbit Community, @Ninjagranny.

 

Thank you for the information provided.

 

To address this issue better please provide us with a screen shot of the error you see.

 

I'll be waiting for your response.

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‎07-11-2021 04:01

‎07-11-2021 04:01

YET AGAIN no availability of accessing this video. What’s going on Fitbit, how many more times are we going to be asked to go for a walk!!!

 I have noticed also that it is particularly slow in logging food items. In fact sometimes have to guess as it doesn’t switch on to food item at all!! Not the most professional way to conduct advice.

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