01-20-2020 07:44
01-20-2020 07:44
My roommate recently gave me her old Fitbit Versa, as she got an Apple Watch. I'm receiving texts from my phone on it, but I'm still getting her texts as well. How do we disconnect her phone from the watch?
Answered! Go to the Best Answer.
01-20-2020 08:23
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-20-2020 08:23
2 steps, although either one alone is probably sufficient.
1. On fitbit app in her account on her phone, click profile pic near top left to get to Account page; then tap the Versa, then the trashcan icon near top right.
2. Then, still on her phone, go to bluetooth settings and check if Versa is still paired. If it is, then unpair it.
Best Answer01-20-2020 08:23
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-20-2020 08:23
2 steps, although either one alone is probably sufficient.
1. On fitbit app in her account on her phone, click profile pic near top left to get to Account page; then tap the Versa, then the trashcan icon near top right.
2. Then, still on her phone, go to bluetooth settings and check if Versa is still paired. If it is, then unpair it.
Best Answer01-20-2020 09:58
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-20-2020 09:58
@JohnnyRow when @jbpink6 attached the tracker to her account it would have been removed from her roommates account.
I suspect your point 2 is the answer, and the tracker was never removed from the roommates phone.
Best Answer