Google Calendar notifications won't come through my Versa Lite

[jmika19]

Hi there! I have an iPhone 6 and a Versa Lite. I can’t get (any) calendar alerts to show up on my Versa. I’ve changed my default calendar, enabled notifications, added Google Calendar to the notifications in the Fitbit app, and everything else I can think of but still nothing. All other notifications are working fine. 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there @jmika19, it's nice to see you around the Community Forums. I'm sorry to hear you're having issues to set up Google Calendar notifications on your Versa Lite, I understand where your concern is coming from. Thanks for already troubleshooting this issue, I'll be glad to continue helping you.

As a first step, please make sure that the actual calendar events have reminders set since just having an event on your calendar won't generate a notification on your phone or the Versa Lite. Only events with reminders (app reminders, not email reminders) will pop up on the phone and the Versa Lite.

For more information about encryption, see What should I know about using the Fitbit app on my Android phone?

Verify your phone settings. Open the Settings app and confirm or adjust the following settings:

1. Verify that Bluetooth is on. On your phone, tap Settings > Connected devices > Connection preferences > Bluetooth.

2. To see notifications from your phone on your Fitbit device, your phone must receive phone, text, calendar, and app notifications. Check the following settings:

• Make sure your phone receives notifications while locked. On your phone, tap Settings > Apps & notifications > Notifications > Notifications on lock screen.
• To receive app notifications, make sure you receive app notifications on your phone. On your phone, tap Settings > Apps & notifications > Notifications and find Recently sent.
• Make sure the Fitbit app can run in the background on your phone. For more information, see What should I know about using the Fitbit app on my Android phone?

3. Do not disturb. This feature prevents your phone from sending notifications. Verify that do not disturb is off:

1. On your phone, tap Settings > Sound.
2. Make sure do not disturb is off.

Once you've made sure about the above, set up notifications in the Fitbit app:

1. With your Fitbit device nearby, tap the Today tab > your profile picture.
2. Tap your device image > Notifications. Follow the on-screen instructions to pair your Fitbit device to your phone and allow the Fitbit app to access notifications. 
3. Choose the types of notifications you want to receive and the app you use most for each category. You can choose 1 app per category. The most common apps for these features are:
   • Calls—Dialer
   • Text messages—Messages
   • Calendar events—Calendar
   • Emails—Gmail
4. Tap App Notifications to choose other apps you want notifications from.
5. If you want to require that only encrypted notifications can pass from your phone to your Fitbit device:
   1. Tap the arrow in the top left to return to the Notifications screen.
   2. Scroll down and tap Require encryption.
   3. Close and reopen the Fitbit app to start the bonding process required for sending encrypted data.
   4. If the bonding process fails, tap Re-enable and try again. Most phones bond immediately or after a few tries, but some phones can’t bond to your Fitbit device. 
6. If you receive messages in a language that doesn't use the Latin alphabet, for example Cyrillic or Arabic languages, your messages may not appear properly on your Fitbit device. To automatically convert unsupported characters into the closest Latin equivalent, tap Enable Transliteration.
7. Sync your device.

Let me know how it goes. 

[jmika19]

Hi @MarreFitbit, thank you so so much for your detailed reply. after going thru these steps it fixed the problem! I appreciate all the time you spent on this, thank you again!!! 

[MarreFitbit]

Hey @jmika19, you're welcome. I'm glad to hear that the steps provided helped you to set your Google Calendar notifications. 🙂

I'd like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Have a nice day!