@Momma21 Hi, it sounds you are a bit stuck on the sleep tracking. First: "sleep doesn't show up under 7 stats, under the settings option"... What do you see under Today>Settings? It should be: "Core stats, Hourly steps, Heart rate, Exercise, Sleep, Water, Food, Weight, Badges.
You also write: "Now when looking for sleep on the watch itself." I didn't understand that sentence as you mentioned also that sleep doesn't show up in Today, so not sure what you mean. Presumably that NOW you don't see any sleep stats at all anywhere, nor on the tracker, nor on the app, nor on the fitbit.com dashboard? You also wrote : "So it logs how long I slept but not the details (REM, etc) and it doesn't sync the hours or details to my phone." -- So where do you see this then as it is not on Today, neither on the app?? Lets start with the syncing: do exercises, heartrate data, etc syn properly to your mobile device? If so, if you click on your sleep-tile on the mobile app, what does it say, is it completely empty of data? You can only see sleep stages (like REM, deep sleep) on your mobile and the fitbit.com dashboard, not on the tracker, the tracker just gives some summaries AND ONLY AFTER IT HAS SYNCED WITH THE APP (in reality it is a gimmick on the watch in my opinion). I am a little confused on what you see/not see where. But you should focus on the app/dashboard, not the tracker.
In addition, if ON THE MOBILE DEVICE/FITBIT.COM Dashboard you only get sleep basics and not sleep stages, it is because for that night fitbit could not determine very well your sleep stage, it happens so now and then. If it continues day after day for a long time, then let the community know. There are other threads on specifically that part.
Maybe you can see if you can clarify some of the above first before we can help further.
