help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Google assistant keeps disconnecting

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-07-2023 10:36

‎05-07-2023 10:36

  • My Google assistant keeps disconnecting from my Fitbit versa 3. I have to reconnect again in the app and then moments later it's disconnected again. This means I am unable to use the Google assistant. I am using an Android device. I've been facing this issue for the past month or so. I've already reset my Fitbit to the factory settings but unfortunately this didn't help the issue. Is anyone else facing this issue and does anyone have a solution to the problem? 
Best Answer
Labels:
3 REPLIES 3

‎05-07-2023 11:24 - last edited on ‎03-17-2024 11:04 by Fitbit Moderator

‎05-07-2023 11:24 - last edited on ‎03-17-2024 11:04 by Fitbit Moderator

@SaraOdessa , A warm welcome to the Community! Thank you for your message. Our team is aware of this situation and is working on a solution for it. 

Should I receive further information, I'll be more than glad to inform you over here. 

Thank you for your patience and comprehension until this gets solved. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer

‎05-09-2023 11:29

In response to JuanFitbit

‎05-09-2023 11:29

Yes please do post here, as I have been having the exact same issue and would like to know when this has been resolved! Cheers

Best Answer

‎05-16-2023 00:23

‎05-16-2023 00:23

Hi All, a new version of the Fitbit App is releasing starting today - once it appears in the Store for you try and see if it resolves the Google Assistant disconnect problem.

 

It could be a week before it is fully available. No announcement of content has been provided yet.

Author | ch, passion for improvement.

Best Answer
0 Votes