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HELP before i lose my mind - FitBit Versa

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‎07-10-2019 08:27

‎07-10-2019 08:27

Hi 

 

I just brought a Versa and i cannot get it to sync 

 

I have restarted my phone, uninstalled the app, disconnected and forgotten the device on Bluetooth, connected to wifi and its still not working. 

 

I am almost going to send it back or break it im getting that cross.  Did anyone else have this problem,?

 

thanks 

 

Katie 

Katie D Meep Meep
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‎07-11-2019 00:53

‎07-11-2019 00:53

At what point in the set up are you getting stuck and what problem are you having?

 

Have you checked that your phone works with fitbit at www.fitbit.com/devices ?

 

This troubleshooting guide may offer some help: Help article: Why can't I set up my Fitbit device?

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