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HR Sensor Not Working on Versa

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‎10-11-2019 07:13

‎10-11-2019 07:13

Any suggestions on get the HR sensor to work again on my Versa? I haven't had it a year yet. I've turned it off and back on and still nothing.

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‎10-11-2019 10:37

‎10-11-2019 10:37

@SLB14   You won't find this in a Fitbit manual, but many of us do recommend restarting 2-3 times.  If the heart rate sensor does not come back on, then you should contact Support.

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Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎10-11-2019 12:19

In response to LZeeW

‎10-11-2019 12:19

Ok. Thanks I will try that now

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