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Half of the Versa display will not appear on the clock face

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‎06-23-2018 12:16 - last edited on ‎10-25-2021 17:22 by Fitbit Moderator

‎06-23-2018 12:16 - last edited on ‎10-25-2021 17:22 by Fitbit Moderator

My versa less than a week old started doing something odd, Half of the display will not appear on the clock face. It did it with the clockface chalkboard where the time wasn’t showing but the steps and heart rate did show.  Any ideas as to why or how to resolve the issue? 

 

Moderator edit: added label

Moderator edit: subject for clarity

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‎06-23-2018 16:24

‎06-23-2018 16:24

Try a Restart and do it several times if necessary.

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