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Heart Rate Isn’t Working

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‎10-10-2019 16:29

‎10-10-2019 16:29

Since yesterday’s update, my heart rate isn’t showing up on my Fitbit. Is anyone else having this problem? How do I fix it?

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‎10-10-2019 19:05

‎10-10-2019 19:05

Hi @KLHammes119  Try going tonthe Settings app and scroll down to Heart Rate. If it is off, turn it on. If it is on, turn it off, restart your Versa several times and then go back and turn it back on.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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