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Heart rate not showing despite resetting-Versa 2

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‎03-24-2021 11:30 - last edited on ‎03-24-2021 17:34 by Fitbit Moderator

‎03-24-2021 11:30 - last edited on ‎03-24-2021 17:34 by Fitbit Moderator

My inspire hr 2 has suddenly stopped working. I have re set it multiple times, turned heart rate setting on and off, synced to my phone but nothing it has completely stopped working, I was watching tv at the time so didn't press anything to stop it.

 

 

Any advice would be helpful but again I have tried resetting, changing settings, ect 

 

Moderator edit: updated subject for clarity

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‎03-24-2021 17:33 - edited ‎03-24-2021 17:34

‎03-24-2021 17:33 - edited ‎03-24-2021 17:34

Welcome to the Fitbit Community @Xsludgexcityx.

 

Thank you for the information provided and for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

See you around.

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