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Heart rate sensor is not working.

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‎06-21-2019 18:51

‎06-21-2019 18:51

I have reset my Fitbit Versa about 5 times between yesterday and today, I also shut it down twice. It is still not working. Sensor is not working because my green light is not on. It stopped working last night. I have done all of the troubleshooting tips. 

I am very frustrated and not happy. I have only had this watch for about a month and a half. I switched from the polar watch to Fitbit. So far not too happy. 

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‎06-22-2019 00:15

‎06-22-2019 00:15

I’ve been having the same problem over the last couple weeks and I’ve been trying everything Fitbit has suggested and still not working, and now when I sync it’s not updating my actual steps in challenges. So frustrating! I empathize with you.

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‎06-22-2019 03:24

In response to KathleenKP

‎06-22-2019 03:24

I am strongly considering going back to Polar. Actually I still have my watch. This is ridiculous.

Sent from my iPhone
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